Managed IT: The SMB Technology Cheat Code for Peace of Mind

Small businesses have a lot of problems to worry about, including technology issues and challenges that prevent them from operating efficiently. When a problem strikes, you want to resolve it as soon as possible, period. Wouldn’t it be great if you could prevent the problem in the first place, though?

That’s the goal of managed IT services, as well as how it differs from your traditional approach to technology problems. Let’s explore what makes managed IT services a better investment for your business.

How Managed Services Differ from Break-Fix IT

Your traditional approach to IT is called break-fix, and it does the following:

1. Something breaks, putting some level of your operations on pause
2. You call in a technician and wait for them to fix the problem
3. You pay for the service

While it’s straightforward enough, there are hidden costs associated with break-fix IT. Consider that you’re losing productivity due to all the downtime that a problem causes, as well as the potential data loss that could occur if you aren’t prepared with a backup and disaster recovery solution. Then you have to consider the damage to your reputation that such a situation could cost.

Suddenly, break-fix IT becomes quite costly indeed.

Managed IT services work like a subscription service; you pay a predictable monthly fee for proactive and continuous monitoring, management, and support. This minimizes the odds of your business encountering IT issues that disrupt operations.

The Benefits of Managed IT for SMBs

• Predictable costs - Rather than spend an unpredictable amount every time you experience a serious disruption to your IT, you pay a flat rate that’s easy to budget and prepare for.
• IT expertise - You want your technicians to be knowledgeable enough to solve any of your IT needs, and that’s something that’s hard to get without hiring an in-house technician. Managed services eliminate this barrier and give you access to experts at an affordable rate.
• Enhanced security - Cybersecurity is a growing problem for businesses of all sizes, and no company—big or small—is immune to the dangers. SMBs in particular are at risk due to more limited resources for detecting and responding to security risks. A managed IT provider gives you access to the same resources that large enterprises have, but without the hefty price tag.

Learn More By Connecting with Us

Your business depends on its technology, so don’t take any chances on it by going without critical IT support. Integrid can offer the managed services you need to be successful in your efforts. Get started today by calling us at (336) 900-0030.