Integrid LLC Blog

The workplace is a strange beast. You’re taking a group of people with wildly different personalities, throwing them together for 40+ hours a week, and asking them to act like a cohesive unit. It’s a mix of professional deadlines and how about those Mets? water-cooler talk.

Whether your office is a suite downtown or a series of icons on a taskbar, that blend of personal and professional is healthy. We’re social creatures, after all… but when those two worlds bleed into each other without any rules, things get messy—and I’m not just talking about hurt feelings. I’m talking about security risks that could cost you $15,000 (or much, much more).

We talk a lot about Voice over Internet Protocol (VoIP) and how it’s a game-changer for SMBs, but there are a lot of ways to muck up the implementation if you’re not careful. The reality of the situation is that VoIP is not a “set it and forget it” type of solution; it requires careful planning and precision to take full advantage of the value it brings without frustrating your clients and employees. Today, we want to cover three of the most critical VoIP implementation mistakes and what you can do to avoid them.

We’ve all been there: You’re deep into a complex problem, finally finding your rhythm, when, bing.. A quick question pops up on one of the platforms you use to communicate (we all have several). You answer it in thirty seconds and try to get back to work.

If this happens one time, it might be okay, but if it happens repeatedly as the day goes on; the damage is already done.

Are you exhausted from constantly dealing with garbled audio, dropped calls, and confusing telephone bills from your vendor? You deserve better, and while you know it, your telephone provider doesn’t. Thankfully, we do as well, and we have just the solution for you: Voice over Internet Protocol, or VoIP.

However, not all VoIP solutions are the same, and what works for one business might not work for yours. Today, we want to explore some of the mistakes SMBs make when selecting a VoIP vendor.

No matter the size or industry of your business, effective communication is a constant challenge that dictates where you spend your tech budget.

Fortunately, there is a simple, strategic, and powerful solution: Voice over Internet Protocol (VoIP). This modern technology is a sound upgrade from traditional telephone systems and is ready to transform your communication infrastructure for the better.

What do you do if you can’t see the content of a web page or application clearly? It’s easy; you just zoom in on the page or document as needed. While this is admittedly a pretty basic tip, we find that some individuals don’t know this functionality exists. Today, we’re covering four different tricks to consider for your zooming pleasure, one of which is a super secret tip for a function we bet you haven’t heard of.

Email is a vital tool to have in the workplace, but it still deals with its fair share of issues—particularly in regards to time wasters and security risks. You can save time, money, and future headaches by proactively addressing your email policies. Today, we want to look at two ways you can keep email from holding your business back: spam blocking and archival solutions.

Isn’t it funny how, despite there being so, so many emojis to select from, you so often can’t find one that succinctly and descriptively gets your point across? Google has recently added a feature to its Gboard mobile keyboard called Emoji Kitchen. 

Emoji Kitchen does what it sounds like and cooks up blends of two emojis for you. Let’s go over how to use it.

Good communication is key for any business. Today, there are tons of ways companies stay connected: phone calls, emails, messaging apps, and video meetings. While all these tools can be helpful, they can also get confusing if not managed properly. Let’s break down the basics of business communication so it’s easy to understand.

When you check how much your company spends on communication tools, you might not be happy with the numbers. If you feel like you're paying too much for too little, you're not alone. Many businesses are switching to modern communication tools that use the Internet. Let’s explore some of these options.

Communications are huge for a business, and in the course of doing business, no other communication tool is as valuable as the telephone. Today’s businesses have a real choice on how they want to purchase their telephone system, and the more your business relies on collaboration and innovative communications tools such as video conferencing, the more it becomes evident that VoIP is the best option. Today, we’ll explain how VoIP can bring substantial value to your business.

The state of Internet security is always a trip. There are scams literally everywhere and there are better minds than ours that want to solve the myriad of problems that users run into online. One such platform is the secure communications software Telegram founded by Pavel Durov. In this attempt to revolutionize the instant messaging space, he’s found himself in some pretty hot water. Let’s dive right in.

For years, traditional telephone systems have been a cornerstone of office communication. However, many companies have yet to update their phone systems to match the evolving needs of the modern workplace. Today, we explore how Voice over Internet Protocol (VoIP) is revolutionizing business telephone systems.